Customer Relationship Management
Web Based CRM Development
Web Based CRM can be a perfect answer if we need a fast and affordable CRM solution. Clients are only responsible for the upkeep and maintenance of own computers.
You need not require a dedicated server for Web Based CRM software. In on site CRM you need to periodically check updates and latest versions. But in web based software all updates are done automatically for an effective Web based CRM development.
Web Based CRM Features
- Marketing Automation
- Campaign Management
- Customer Service Management
- Enterprise Document Management
- Sales/Marketing Analytics
- Custom CRM Modules
- Mobile, wireless and offline editions, add-ons and syncs
- Real-time reports and analysis with custom filters
- Open source web based CRM software with custom modules
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Cybermount’s web based CRM solution lets you work from anywhere you want and allows you to access all your information anytime, anywhere all using just a web browser. Best of all, it is entirely customizable to suit custom business needs.
You can collect customer support requests from different channels, assign cases to the appropriate team or agent, easily recall the best solutions to customer problems, escalate support cases when necessary, direct customers towards web based solutions, conform to service level agreements, and identify areas where service can be improved.
Cybermount's web based CRM solution is scalable, flexible and affordable which is dedicated entirely for your customized needs.
- Most advanced CRM tools updated regularly for free
- Centralized remote enterprise database accessible online
- Integration with office software applications
- Better employee and customer contact management
- 360 degree view of customers
- Enterprise data security and backup